Rather than one conversion number, the journey was rebuilt stage by stage from the events the platform already emitted.

Indexed to 100 at entry
Reached the quote flow100
−36asked for company, fiscal and billing data
Started account creation64
−26registration abandoned before the quote was seen
Completed registration38
−7
Opened the order area31
−4
Reviewed the quote27
−5
Started checkout22
−18the single largest loss, at the moment closest to revenue
Completed payment4
62 of 100

were lost around account creation, before anyone could read a price.

82%

of the few who reached checkout still left without paying.