IN THE PRODUCT EMAIL WAITING Missing artwork sends the buyer back to the project Createproject Submit forquotes Wait forsuppliers Answerquestions Sendartwork Createaccount Reviewquotes Confirmand pay Trackproduction One purchase, nine moments, three places to keep track of

The journey leaves the productQuoting, questions and artwork all happened over email, outside any state the platform could show or recover.

Account creation sits in the wrong placeCompany, fiscal and billing details were requested before the buyer could evaluate the commercial proposal.

Checkout treats both paths alikeA customised order already carried the specification and the agreed price, and was still asked for it again.