Let venue owners create membership plans, and let athletes subscribe and play as often as they like.
What does an owner configure, and how does an athlete compare billing frequencies well enough to commit to a recurring charge?
Card payments, stored cards, renewals, declined charges and recovery, none of which the product had ever handled.
Once the app takes payments, single bookings can be paid there too, and athletes need a booking history they can rely on.
Owners need a real calendar, built from their opening hours and updated as slots are booked and paid for.
What had been a conversation at the counter became a flow the product owns, within the limits of Brazilian consumer law.
Time based refunds for bookings, and a fair early exit rule for plans that does not leave the venue paying for it.
With money moving through the app, the owner can finally see revenue, recurring income and cancellations in one place.
Seven areas, four of them new to the product. Treated as a single feature release, Clubinho would have shipped a subscription the business could not operate.